1. Keep-Track of Comments
Video comments can be added as tickets in Zoho Desk.
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2. Instant reply
Agents can reply through Zoho Desk.
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3. On-Track with updates
Comment replies will be added to the corresponding ticket as a thread.
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4. Auto-update
Agent’s replies will be added as threads to the existing tickets.
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Install Now

1. Choose Department where the SMS to be converted as Ticket.
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2. Choose channel name as SMS or choose your own name.
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3. Choose the Profile to access.
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4. Agree Terms and conditions
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5. Click Install

1. In the Preference Tab, Select Channels.

2. Then, Select Videos to get Tickets in Zoho Desk.

3. Finally, Save the Selected Videos.

1. Every 4 minutes you can get tickets for new comments.
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2. And Replies will create as Threads.

3. Up to 1000 tickets and threads are created every
4 minutes time interval

1. Comment created as a Ticket.

2. Reply created as Thread.

3. In the right panel, we get details and link to that Video.

All set go , Explore Vimeo integration and contact us For any support help@oapps.xyz