Automate Messaging With HubSpot SMS

In a world where instant communication drives business success, every second counts. Whether you're closing a deal, nurturing leads, or providing top-notch customer support, reaching your audience quickly and efficiently is non-negotiable.

That's where SMS for HubSpot steps in. Imagine delivering timely, personalized messages straight to your customers' phones—without the bother of manual follow-ups.

90% of SMS messages are read within three minutes of delivery, ensuring timely communication with your audience.

But how exactly does it work? And, more importantly, how can you easily integrate it into your existing HubSpot CRM?

Let's break it down and explore how SMS for HubSpot can transform your communication with your audience.

Let's begin!

Can CRM send SMS?

Many CRM platforms, including HubSpot and Zoho CRM, offer SMS integration to send messages directly to customers. This feature helps automate marketing, sales, and customer support communications. 

Through seamless text messaging, businesses can personalize messages, schedule follow-ups, and track responses, improving engagement and customer relationships.

What is SMS for Hubspot, and why should you use it?

SMS for HubSpot is an integration that allows you to send text messages straight from the HubSpot platform. It allows you to handle SMS discussions with both leads and consumers in one place. 

So, does HubSpot send SMS messages? Yes, but not out of the box. HubSpot depends on third-party connectors to provide SMS capabilities. This flexibility allows you to select the best SMS integration for HubSpot that meets your requirements.

How much does HubSpot SMS cost?

Hubspot SMS pricing is a paid add-on for Marketing Hub Professional and Enterprise users. The base plan costs $75 monthly, including 1,000 SMS segments. 

If you need more messages, you can purchase 1,000 SMS segments in increments for an extra $15 per month.

Best SMS Integration for HubSpot

Selecting the appropriate Hubspot SMS integrations would be beneficial to maximise the benefits of SMS for HubSpot. The following are some of the best SMS integrations for HubSpot:

• Twilio SMS for HubSpot: This is a prominent choice for sending SMS and MMS messages. It also supports automation and bulk messaging.
• HelloSend SMS for HubSpot: HelloSend is another excellent option that's easy to set up and use. It provides functionalities such as two-way SMS and scheduled messages. This tool also provides the best automated texting service for your business.
• RingCentral SMS for HubSpot: This integration makes sending single or multiple SMS messages with a few clicks possible. It also supports voice and video messaging.
• Plivo SMS for HubSpot: Known for its reliability, Plivo offers both SMS and voice call capabilities.

Each integrator has its own set of features and pricing options, but how much does HubSpot SMS actually cost? The cost relies on the provider and how many texts you send. Thus, most services enable you to pay only for the text that you send.

How to Send SMS through HubSpot

Sending SMS with HubSpotis simple with the right integration. Here's how to carry out it step by step:

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Step 1: Install an SMS Integration

First, you should install an extension from the HubSpot Marketplace. Popular options include Twilio, ClickSend, and Plivo. These are considered some of the best SMS integrations for HubSpot.

Step 2: Set Up the Integration

After being put in, follow the instructions to connect the integration to your HubSpot account. After that, the HubSpot CRM dashboard will allow you to send SMS messages.

Step 3: Start Sending SMS

Sending individual or bulk SMS messages merely requires a few clicks thanks to the integration. You can even use templates to make things quicker. Can CRM send SMS? Yes, with the proper integration, HubSpot CRM can!

How do you automate SMS sending?

Automation can save you time and keep your communication consistent. With hubspot SMS automation, automating SMS messages is straightforward. 

Here's how:

• Set Up Workflows: Use HubSpot's workflow features to automate SMS responses depending on consumer behaviour. 
• Use Webhooks: Some SMS interfaces enable you to use webhooks to automate marketing messages. This function is easy to set up and allows you to plan messages at specified times or events.
• SMS Templates: Instead of writing the same message again and over, establish templates that may be utilised automatically in the workflows you create.  This reduces manual effort and keeps your messaging consistent.

Are you wondering, "How do I automate SMS sending?" Just set your conditions and let the automation do the work for you. Furthermore, you can learn these 4 Effective Ways to Start SMS Automation, which will help you boost your productivity.

Benefits of Using SMS for HubSpot

Why should you consider using SMS for HubSpot? Here are a few key benefits:

• Improved Engagement: SMS messages have a considerably greater open rate than emails, resulting in a great method to contact your target audience rapidly.
• Reduced Manual Work: Automation and templates allow you to decrease manual duties & concentrate on more significant topics.
• Centralised Communication: You may handle all of your mails in one location with solutions such as Smart Inbox. This makes it easy to follow conversations and reply promptly. And this will also improve customer relation without any difficulties.
• Bulk Messaging: Do you need to send an update to a huge number of people? You can send bulk SMS messages to all of your customers with ease with the best HubSpot SMS integration. 

Challenges and Solutions When Using SMS for HubSpot

Although SMS for HubSpot is an excellent tool, there are a few things to be mindful of:

• Compliance: Sending SMS texts requires rigorous adherence to standards, such as obtaining agreement from your contacts. Follow best practices to stay out of trouble.
• Choosing the Right Integration: Not every SMS integration has the same functionality. Identifying the best SMS integration for HubSpot is important based on the specific requirements.
• Managing Multiple Channels: Managing multiple messaging platforms can be difficult. Look for integrations that support multiple platforms, like RingCentral or Twilio, to manage all your communication from one dashboard.
  
  

Thankfully, these challenges are simple to overcome by using suitable integration.

Conclusion

SMS for HubSpot is a great tool for connecting with your customers quickly and personally. Picking the right SMS integration for HubSpot and setting up automation makes communication easier and saves time. 

Want to get started? Check out the HelloSend integrations today and see how they can boost your marketing, sales, and customer service. Connect with us!

FAQs

1. How can SMS for HubSpot automate my messaging?

SMS for HubSpot integrates directly with your HubSpot account, allowing you to set up automated SMS campaigns, schedule messages, and trigger messages based on customer actions. This provides timely and personalized communication.

2. What are the benefits of automating SMS in HubSpot?

Automating SMS in HubSpot improves efficiency, ensures timely follow-ups, improves customer engagement, reduces manual work, and allows for personalized communication at scale, all from one platform.

3. Can you send automated SMS messages based on customer behavior?

Yes, SMS for HubSpot allows you to trigger automated SMS messages based on specific customer behaviors, such as form submissions, abandoned carts, or interactions with previous messages, creating a more personalized experience.

4. Is SMS for HubSpot suitable for small businesses?

Definitely! SMS for HubSpot is scalable and can be tailored to fit the needs of small businesses. It helps them automate messaging, engage customers effectively, and save time without requiring extensive resources.

5. Are there any limitations when automating SMS with HubSpot?

While SMS for HubSpot is powerful, limitations may include country-specific regulations, delivery restrictions, and potential carrier fees. Reviewing these details is essential to making optimal use of the platform.